We're dedicated to performance, quality and reliability
We refuse to offer fixed packages with generic components and cheap materials. Instead, we are committed to providing a high quality, tailored solar energy solution for each and every customer. We design a system to meet your individual energy needs and the unique aspects of your property. Our approach ensures the best long-term return on your investment, along with a positive and lasting environmental impact.
Founder, Electrical Engineer & Solar Guru
At Essential Solar we regard each customer as an important part of our business. We pride ourselves on providing advice, support and service where and when it’s needed. Most importantly the installation quality of our Solar PV products is managed by experienced electrical technicians and engineers.
The questions we ask before every project:
In Home Consultation
Find out how much you could save on your energy bills when you install solar panels
Based on what we learn during our consultation, our Clean Energy Council (CEC) accredited solar designers will create a system that best meets your needs. This system will take into account your unique energy usage profile and the unique aspects of your property while offering the best financial return possible. We will only recommend Solar Energy Products that meet your needs. We don’t have sales people who receive a commission based on how much you spend – so you aren’t pressured into unnecessary up-sells.
We navigate the red tape
Our customer service team will assist you in navigating the various requirements prior to, and after, your solar installation. Some processes such as network Permission To Connect we will complete on your behalf, others such the Solar Victoria rebate must be completed by you – however our team will guide you through the process and help you ensure it goes as smoothly as possible.
Once your rebate has been approved, our customer service team will be in touch to arrange an installation date. Your installation will be completed by one of our five in-house teams or if aggreed by you, by one of our approved partners. Our teams all work to the same exacting standards, use the same materials and follow the same processes. The installers will arrive around 7am, and most installs are completed same day. The installers will let you know if they need access to the inside of your home, and once the install is completed they will give you a run through of how the system works.
Enjoy the savings
Once your install is completed we book an independent electrical inspector to confirm compliance of your system. This can take up to 10 business days to complete. We then submit a copy of your Electrical Certificate of Safety, Electrical Works Request and a Generator Connection Form to your retailer. You also receive copy of these documents. You can then contact your retailer to arrange a tariff and they will inform your distributor of the required meter works. The distributor will either upgrade your meter to a smart meter or they will reconfigure the existing meter to reflect your solar install.
Once your system is all up and running, we are always here to troubleshoot any issues you may have, provide advice on how to get the most out of your investment and deal with any service related issues.