Smooth and trouble free Installer with great support.
3427
August 6, 2021
The installer, essential solar, were very supportive during all stages of the procedure. The sales consultant was clear, precise, patient and a pleasure to work with during a stressful decision making process. All questions answered professionally with satisfactory end result. Over a series of quotes both over and under the final acceptance, i was able to determine that paying a little more and ordering a larger than required system was the way to go. As an ongoing investment for now and in the future, the choice of a fronius inverter (partnering with essential solar, and being in close proximity) assured me of a mutual business connection that suggested that a symbiotic business arrangement encouraged peace of mind in the ultimate selection. Full support from the office was enjoyed up till the instalment date (and beyond); the safety rail installers was fast and efficient, the installation team were on time; worked quickly and quietly with minimum impact. They were polite, cleaned up after the job and demonstrated professional behaviour. The office, to my pleasant surprise, organised the grid connection procedures for me, adding to my overall peace of mind, leaving me with a great deal of confidence in placing my trust with this company, with no regrets. Choosing a solar installation is a testing experience, but essential solar/fronius co. Made the whole procedure a pleasurable experience. Having their own installers was also very assuring highly recommended.