After completion of your install we first book an independent electrical inspector to confirm compliance of your system. A copy of the Electrical Certificate of safety is then sent to us.

We email a copy of your electrical certificate of safety, Electrical work requested (completed by your installer or the day of install) and a Generator connection form to your retailer. You are copied on this email.

Then you will need to contact your retailer to arrange a contract tariff and they will provide you with a Service Order Number. This number is issued when they have informed your distributor of the required meter works.

This process can take between 3-6weeks.